![]() When you play Magic Jigsaw Puzzles, please close all other apps that are opened in the background (App Switcher). ![]() to delete a puzzle in My Photos, tap and hold it, then tap the delete button.ģ. Tap the trash bin icon to remove the puzzleī. Tap the puzzle you want to delete to put a checkmark on it Tap and hold any puzzle to bring the delete option ![]() To delete a downloaded puzzle in the Club: Such puzzles can't be restored later, unfortunately.Ī. Delete as many completed puzzles (downloaded puzzles in the Club and created via My Photos) as possible. You can restore them later from the Shop, the My packs category.Ģ. To delete a pack, please tap and hold it, then tap the trash bin icon. completed packs from the Completed folder and any unnecessary packs. Delete as many packs from the My collection page as possible, e. To stay up to date on this issue, click ‘follow’ within this article to receive a notification when there is a new game version, or additional information available.If your puzzle pieces freeze while playing, please do the following:ġ. Any additional information you provide will help them find an even better solution, faster. Our team is committed to improving your game experience. If you are still experiencing the issue after verifying that you are on the latest version of the game, please submit a ticket here with details about your experience.If you need to update your game to the new version, follow the steps in this article: How do I check for game updates?.The information will be shown next to "Version" at the bottom of that screen.To find your build version, click on Menu > About while inside the game. ![]() This has resolved the problem for the majority of players experiencing this issue.
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